Where can I purchase Neenah's products?
To see a list of our authorized distributors, please visit our DISTRIBUTORS page.
How can I get samples of Neenah's papers?
Please contact your distributor. For a list of our authorized distributors, please visit our DISTRIBUTORS page. Please note, our distributors reserve the right to charge a small fee for samples.
What inkjet printers work with Neenah's papers?
Almost all printers on the market are compatible with Neenah’s ink jet heat transfer papers, but the colors they produce are dependent on the software and ink. Some printers are designed to reduce the amount of ink consumed and will not provide vibrant details. Inks for inkjet can include: pigment or aqueous dye based inks or a combination of both, as well as solvent, eco-solvent, latex and sublimation inks.
What laser color printers and color copiers work with Neenah's papers?
Our products are designed to work with most printers and copiers on the market. We test our products on the most current versions of the following desktop printers and high speed copiers.
We have laser heat transfer papers certified for use on Indigo printers and other heat transfer paper specifically for fuser oil laser color copiers.
Please note compatibility varies by product. Testing of our products on your printer is recommended.
As a general rule of thumb, when using a laser printer, the printer will need to be able to handle the ‘thickness’ of the paper for fusing purposes.
Calibration steps for printers with Neenah Paper Heat Transfer Paper:
There are common words for paper weights including light paper, plain, heavy, ultra-heavy, thick, thicker, label, and cardstock. Start with a print sample on the plain paper setting on the printer and print a sheet though the bypass tray with the short edge going through the printer first. A simple test to see if the image is fused properly is to take a piece of tissue paper and gently rub the print. If only a small amount of toner rubs off onto the tissue, then the print is usually safe to handle. If the tissue rubs off a lot of toner then the next heavier paper weight setting should be tried. Repeat the tissue rub test until very little toner rubs off onto the tissue.
How do I choose the right paper for my application?
Tan, oatmeal and heather gray fabrics are considered dark colors for heat transfer applications. The polymer window of most heat transfers are noticeable on these colors. If you would like to not see a polymer window using the non self-weeding products, cutting will be necessary.
If you have white in the image being transferred, and your garment is not white, you need to use an opaque product like our LASER-1-OPAQUE™ paper or a printer that includes white toner and our IMAGE CLIP® products.
The IMAGE CLIP® product family is developed for the transfer of full color text or intricate graphics to either light or dark fabrics. These papers are not suitable for photographic images or images with very light (pastel) colors.
What fabrics work with Neenah's papers?
Laser & inkjet can be used on a wide range of fabrics from 100% cotton to 100% synthetic and almost any blend. For best results choose fabrics with a tighter weave. Transferring conditions for white and light fabrics are the same for cotton/poly blends and 100% poly as they are for 100% cotton.
When transferring to dark fabrics with a high synthetic content, the dye of the fabric may in some cases migrate into the transfer. Reducing the time or temperature may substantially reduce or eliminate that problem. (350°F/177°C for 30 – 45 seconds for a 50/50 blend and 300°F/150°C for 60 seconds for 100% poly shirts are good places to start when using dark shirts.)
If you choose lower quality fabrics, you may benefit from cleaning the surface with a lint roller before transferring your image.
Do I need to use a special toner?
No special toners are required, though standard toners which come with your printer are recommended. However, solid ink (wax) will melt during heat pressing to the textile and is therefore not suitable. For all laser printers we recommend using the OEM toners (Original Equipment Manufacturer).
What if I put the heat-transfer paper in upside-down and melt the coating to the fuser roll?
If there is only a small spot, running plain paper through the printer or copier may remove the spot. If it is a large spot, the fuser roll must be accessed and cleaned.
What does ''self-weeding'' mean?
Self-weeding paper eliminates the need for a plotter-cutter or scissors for removing excess polymer especially with intricate graphics. Our IMAGE CLIP® family of products allows you to transfer images without needing to trim the paper. Only areas with toner are transferred. IMAGE CLIP® products are not suitable for photographic images or images with very light (pastel) colors.
Tips for our IMAGE CLIP® Laser papers
What color do I print on IMAGE CLIP® Koncert T’s?
For best results, print your image in full color black or navy blue. However, if your garment is a bright red, for example, you may try printing the image in full color red or green for a green shirt to get a slightly better result.
Tips for our IMAGE CLIP® Laser papers
Can I transfer white with IMAGE CLIP® Laser Dark?
The new white toners on the market make this an exciting design enhancement. Use all the white you want! Check out the OKI white toner machines