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Heat Transfer: Frequently Asked Questions
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Technical Products
HEAT TRANSFER PAPER
Inkjet Heat Transfer Paper
Laser Heat Transfer Paper
IMAGE CLIP® Heat Transfer Paper
EPC™ Film
Light Fabrics
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FAQ

Where can I purchase your products?

To see a list of our authorized distributors, please visit our DISTRIBUTORS page.

Direct sales throughout Europe are available via our Neenah Paper Lahnstein, Germany location. Please visit our webshop: www.neenah-transfer.de

Can I get some samples?

Please contact your distributor. For a list of our authorized distributors, please visit our DISTRIBUTORS page. Please note, our distributors reserve the right to charge a minimal fee for samples.

What laser color printers and color copiers work with your papers?

Our products are designed to work with most printers and copiers on the market. We test our products on the most current versions of the following desktop printers and high speed copiers.

  • OKI
  • HP
  • Lexmark
  • Canon
  • Xerox
  • Minolta

We have laser heat transfer papers certified for use on Indigo printers and other heat transfer paper specifically for fuser oil laser color copiers.

Please note compatibility varies by product. Testing of our products on your printer is recommended.

As a general rule of thumb, when using a laser printer, the printer will need to be able to handle the ‘thickness’ of the paper for fusing purposes.

How do I choose the right paper for my application?

Tan, oatmeal and heather gray fabrics are considered dark colors for heat transfer applications. The polymer window of most heat transfers are noticeable on these colors. If you would like to not see a polymer window using the non self-weeding products, cutting will be necessary.

If you have white in the image being transferred, and your garment is not white, you need to use an opaque product in order to get the white area. IMAGE CLIP® Laser Light or Laser Dark are not suitable as it only transfers the toner, and since currently there is no white toner, white cannot be transferred by these IMAGE CLIP® products.

The IMAGE CLIP® product family is developed for the transfer of full color text or intricate graphics to either light or dark fabrics. These papers are not suitable for photographic images or pastel colors.

What fabrics can I use your papers on?

Laser & inkjet can be used on a wide range of fabrics from 100% cotton to 100% synthetic and almost any blend. For best results choose fabrics with a tighter weave.

When transferring to dark fabrics with a high synthetic content, the dye of the fabric may in some cases migrate into the transfer.

What inkjet printers work with your heat transfer papers?

For inkjet Heat Transfer Paper, almost all printers on the market are compatible, but the colors they produce are dependent on the software and ink. Some printers are designed to reduce the amount of ink consumed and will not provide vibrant details. Inks for inkjet can include: pigment or aqueous dye based inks or a combination of both, as well as solvent, eco-colvent and sublimation inks.

Do I need to use a special toner?

No special toners are required, standard toners which come with your printer are recommended. However, solid Ink (wax, Xerox) will melt during heat pressing to the textile and is therefore not suitable. For all laser printers we recommend using the OEMs toners (Original Equipment Manufacturer).

What if you put the heat-transfer paper in upside-down and melt the coating to the fuser roll?

If there is only a small spot, running plain paper through the printer or copier may remove the spot. If it is a large spot, the fuser roll must be accessed and cleaned.

What does ''self-weeding'' mean?

Self-weeding paper eliminates the need for a plotter-cutter or weeding intricate graphics. Our IMAGE CLIP® family of products allows you to transfer images without needing to trim the paper. Only areas with toner are transferred. IMAGE CLIP® is not suitable for photographic images or images with very light colors.
Tips for our IMAGE CLIP® Laser papers

What color do I print on IMAGE CLIP® Koncert T’s?

For best results, print your image in full color black or navy blue. If your garment is e.g. a bright color red, you may also try printing the image in full color red to get a slightly better result.
Tips for our IMAGE CLIP® Laser papers

Why can’t I transfer white with IMAGE CLIP® Laser Dark?

With IMAGE CLIP® self-weeding papers, only the areas with toner are transferred. As long as there is no white toner, white cannot be transferred.
Tips for our IMAGE CLIP® Laser papers



 
 
   
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